Return & Refund Policy

Our products are custom-made to order through our printing partner, Printify. Because each item is manufactured uniquely for you upon purchase, we highly recommend reviewing our size charts on each product page before finalizing your order. However, if you are not happy with your item, we offer a flexible return and exchange process.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

If your return is accepted, we'll send you a return shipping label along with instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.

You can always contact us for any return-related questions at contact@shiftrmart.com.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / Non-Returnable Items

Certain types of items cannot be returned, including:

• Perishable goods (food, flowers, plants)
• Custom or personalized products
• Personal care and beauty products
• Hazardous materials, flammable liquids, or gases

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have. Once the return is accepted, make a separate purchase for the new item.

European Union 14-Day Cooling-Off Period

If the merchandise is shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification.

Items must be returned unused, with tags, in original packaging, and with proof of purchase.

Return

1. Contact us within 14 days of delivery at contact@shiftrmart.com.

2. Provide your order number.

3. Attach clear photos showing the damage or printing defect, along with a photo of the shipping label on the package.

We'll notify you once we've received and inspected your return and let you know whether the refund was approved.

If approved, refunds are processed to your original payment method within 10 business days. Please allow additional time for your bank or credit card provider to post the refund.

If more than 15 business days have passed since approval, contact us at contact@shiftrmart.com.

Corporate Ownership & Operational Identity

Shiftrmart is an online-only e-commerce store proudly owned and operated by our legal parent entity, Shifter System Technologies (formerly registered as Shifter System Technologies).

For any corporate, legal, or customer support questions, please contact our administrative team:

Support Email: contact@shiftrmart.com

Registered Address: Ground Floor, Platina Tower, C-201, Phase 8B, Sector 74, Mohali, Punjab